Monday, January 19, 2009

Live Chat

Just added a new feature. LIVE CHAT (in VA DC MD)

I had the top WIKI contributors sent me code that would work with their current GTALK or AOLIM chat programs. Now a user will see a "LIVE CHAT" link at the top of each listing page and be able to ask 1 of 10-15 agents questions about the listing they are looking at.

Let's see if anybody uses it!

Update 1-28-09: This has been a smashing hit. 20 Realtors have signed up.

Frank

More on How to use live chat and instant messenger

2 comments:

  1. Yup, they are using it! Great tool to get immediate answers on listings... =)

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  2. I fielded questions from 8 or 9 people so far.

    This is a great tool for customers. Real time answers without the hassle of dialing the phone or sending an email is fabulous! The only glitch, and it isn't really a glitch, is that customers may want to hang around for a couple of minutes after asking a question through an IM. I've had multiple chat sessions at one time and I couldn't get to them all quickly enough.

    Dan

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